Tag: Crisis Response
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Civic Engagement: solving for misinformation during a pandemic
Introduction Amid the COVID-19 pandemic, the world saw an unprecedented surge in misinformation and disinformation, complicating public health efforts. Pista Ventures, in response to this crisis, developed COTU, a WhatsApp-based communication tool designed to provide accurate, validated information about COVID-19 to residents of the eThekwini Municipality. By leveraging geo-targeted messaging, COTU aimed to inform the…
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Polycrisis: civic technology in a time of crisis
The COVID-19 pandemic, civil unrest and recent flooding in KwaZulu-Natal has illustrated the need for data-driven insights to help various stakeholders find the necessary information to assist or be assisted in times of need. Across KwaZulu-Natal, important information is inaccessible to the public, or is difficult to locate, retrieve and analyse during a disaster. In…