Tag: Civic Engagement

Introduction Amid the COVID-19 pandemic, the world saw an unprecedented surge in misinformation and disinformation, complicating public health efforts. Pista Ventures, in response to this crisis, developed COTU, a WhatsApp-based communication tool designed to provide accurate, validated information about COVID-19 to residents of the eThekwini Municipality. By leveraging geo-targeted messaging, COTU aimed to inform the…